Terms and Conditions

Effective Date: December 13, 2024

Welcome to Zexxo! These Terms and Conditions (“Agreement”) govern your use of our website https://zexxo.site and the purchase of goods or services from our online store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read this Agreement carefully before placing an order or using our website.

If you do not agree with these terms, you should not use our website or services.

1. General Information

This website is owned and operated by Zexxo, a premium fine jewelry retailer. Our address is:

Street: 2648 Waller Omer Rd, Sturgis, Kentucky
Phone Number: (270) 333-9433
Email: info@zexxo.site

These Terms and Conditions are subject to change at any time. It is your responsibility to review these terms periodically. Your continued use of our website following any updates constitutes acceptance of the changes.

2. Use of the Website

2.1 Permitted Use

You are permitted to use our website for lawful personal and business purposes related to browsing, shopping, and purchasing products from Zexxo.

2.2 Prohibited Use

You may not use our website to:

  • Engage in fraudulent, deceptive, or illegal activities.
  • Distribute malware, viruses, or other harmful programs.
  • Attempt to access data or information from Zexxo’s systems without authorization.
  • Reproduce, distribute, or exploit content from our website without express written permission.

Zexxo reserves the right to suspend or terminate access to our website for any user engaging in unauthorized or harmful activity.

3. Account Creation & Responsibility

3.1 Creating an Account

You may create an account on our website to streamline the shopping process and access order history. When creating an account, you agree to provide accurate, complete, and up-to-date information.

3.2 Account Security

You are responsible for maintaining the security of your account, including your username and password. Do not share your login details with others. Notify us immediately if you suspect that your account has been accessed by an unauthorized party.

3.3 Termination of Account

Zexxo reserves the right to terminate or suspend user accounts if we suspect a breach of these Terms and Conditions or misuse of the website.

4. Products & Pricing

4.1 Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, Zexxo does not guarantee that all information is completely accurate, complete, or error-free.

4.2 Pricing

All prices are listed in USD unless otherwise specified. Prices are subject to change without notice. However, the price at the time of your order will be honored. Taxes and shipping costs will be calculated during checkout.

4.3 Availability

All products are subject to availability. If an item you have selected becomes out of stock, we will inform you via email and provide options, including substituting the item, waiting for restocking, or issuing a refund.

5. Orders & Payment

5.1 Placing an Order

By placing an order on https://zexxo.site, you agree to the terms outlined in this Agreement. All orders are subject to confirmation of payment and product availability.

5.2 Payment Methods

We accept a variety of secure payment options, including:

  • Credit and debit cards.
  • PayPal.
  • Other trusted payment processors as displayed at checkout.

5.3 Order Confirmation

After placing an order, you will receive an email confirmation containing the order details. This email serves as confirmation that we have received your order.

5.4 Order Cancellation

If you wish to cancel an order, please contact our support team at info@zexxo.site as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.

6. Shipping & Delivery

6.1 Delivery Times

We aim to process and ship your order as quickly as possible. Estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days.
  • Express Shipping: Varies by location and service choice.

Delivery times may vary due to holidays, customs delays, or other unforeseen circumstances. Once your order ships, you will receive a tracking number via email.

6.2 Shipping Costs

Shipping costs are calculated during checkout based on your location and chosen shipping option.

6.3 Lost or Damaged Shipments

If your order is lost or damaged during shipping, contact our support team immediately at info@zexxo.site. We will work with you to resolve the issue.

7. Return & Refund Policy

Zexxo strives for complete customer satisfaction. If you are dissatisfied with your order, please review our Refund & Return Policy for detailed information regarding eligibility, timeframes, and processes for returns, exchanges, and refunds.

8. Privacy Policy

Your personal information is important to us. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your information.

9. Intellectual Property Rights

All content on our website, including text, images, designs, logos, graphics, and other materials, is the property of Zexxo and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any part of our website’s content without written permission.

10. Limitation of Liability

To the extent permitted by law, Zexxo’s liability is limited to the amount paid by you for the product or service. Zexxo is not responsible for any indirect, incidental, or consequential damages that may result from the use of our website or purchased products.

11. Termination

Zexxo reserves the right to suspend or terminate your access to our website and services at our discretion if you breach any of the terms in this Agreement or engage in unauthorized or illegal activity.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America. Any disputes arising out of or related to this Agreement will be resolved in the appropriate courts located in Sturgis, Kentucky.

13. Contact Information

If you have any questions about these Terms and Conditions, contact us at: