Privacy Policy

Effective Date: December 13, 2024

Welcome to Zexxo! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://zexxo.site, purchase products, or engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

If you have any questions, concerns, or requests regarding this policy, you can contact us at:

Address: 2648 Waller Omer Rd, Sturgis, Kentucky
Phone: (270) 333-9433
Email: info@zexxo.site

1. Information We Collect

We collect personal information and data to ensure you have a smooth, secure, and personalized shopping experience. Below are the types of information we may collect:

1.1 Information You Provide Directly

When you make a purchase, sign up for newsletters, contact us, or engage with our services, you may provide the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (secured via trusted third-party payment gateways)

1.2 Information Collected Automatically

We may automatically collect certain information when you visit our website:

  • IP Address: To identify your location and optimize your user experience.
  • Browser Type and Version: To ensure compatibility with our website.
  • Operating System Information: For compatibility and performance optimization.
  • Device Information: Including mobile device or desktop data to enhance your browsing experience.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website, understand preferences, and optimize functionality.

1.3 Information from Third Parties

We may receive personal information about you from trusted third parties, such as payment processors, social media platforms, or service providers. These may include:

  • Payment processing services.
  • Delivery or logistics partners.
  • Advertising platforms that assist us in connecting with our customers.

2. How We Use Your Information

We use the information we collect for a variety of purposes related to our business operations and your customer experience. These include:

2.1 To Process Your Orders

We process payments, fulfill orders, and deliver products to your designated shipping address using the information you provide.

2.2 To Provide Customer Support

Your contact information enables us to respond to inquiries, resolve issues, and address feedback.

2.3 To Personalize Your Shopping Experience

By analyzing your preferences and browsing behavior, we tailor our offerings to ensure a personalized, engaging, and seamless experience.

2.4 To Send Promotional Communications

If you consent to receive communications from us, we may use your email address or contact details to send newsletters, exclusive offers, or updates. You can opt-out at any time.

2.5 To Improve Our Website and Services

We analyze website usage patterns and trends to develop features, enhance functionality, and improve user experiences.

2.6 To Comply with Legal Requirements

We may use your information to comply with applicable laws, legal obligations, or respond to lawful requests by public authorities.

3. How We Protect Your Information

We take your privacy seriously and have implemented security measures to protect your personal information from unauthorized access, disclosure, or misuse. These security measures include:

3.1 Data Encryption

Sensitive information such as payment data is encrypted using Secure Socket Layer (SSL) technology to prevent interception during transmission.

3.2 Access Controls

We restrict access to your personal information only to authorized personnel or service providers who require access to process transactions or perform their duties.

3.3 Regular Monitoring & Updates

We conduct regular audits of our security measures to identify and address potential vulnerabilities.

While we strive to protect your data, no system can ever be completely secure. We encourage you to exercise caution when transmitting sensitive information online.

4. Sharing Your Information

We value transparency and will never share your personal information with third parties unless it is necessary to provide services to you or comply with legal obligations. We may share your information in the following circumstances:

4.1 Service Providers

We share your data with trusted third-party service providers to:

  • Process payments.
  • Facilitate shipping and delivery.
  • Analyze website performance and customer trends.

These third parties are bound by confidentiality agreements and are only allowed to use your data for the purposes specified.

4.2 Legal Requirements

We may disclose your information if required by law, court orders, or in response to valid requests by public authorities or law enforcement.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity to ensure continuity of services.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website performance, analyze trends, and provide a personalized browsing experience.

5.1 What Are Cookies?

Cookies are small files stored on your device that help the website remember your preferences, login details, and shopping history.

5.2 How We Use Cookies

We use cookies for:

  • Remembering your preferences and settings.
  • Analyzing website traffic and user behavior.
  • Offering targeted advertisements.

You can configure your browser settings to refuse cookies; however, certain features of our website may not work without cookies.

6. Your Rights & Choices

You have certain rights regarding the personal information we collect about you. These rights include:

6.1 Access & Review

You can request access to the personal information we hold about you and review or correct any inaccuracies.

6.2 Deletion of Personal Information

You can request the deletion of your personal information, subject to legal obligations or legitimate business needs.

6.3 Opt-Out of Marketing Communications

You may opt-out of receiving promotional emails by clicking the unsubscribe link in any email we send or contacting us directly.

6.4 Cookies & Tracking Preferences

You can change your cookies preferences via your web browser settings.

To exercise any of these rights or manage your preferences, contact us at info@zexxo.site or reach out to our customer support team.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies to understand how they handle personal information.

8. Children’s Privacy

Our website and services are intended for use by adults aged 18 or older. We do not knowingly collect personal information from children under the age of 13. If you believe that we have collected information from a child under 13, please contact us immediately at info@zexxo.site, and we will take steps to delete the information promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

Address: 2648 Waller Omer Rd, Sturgis, Kentucky
Phone: (270) 333-9433
Email: info@zexxo.site
Website: https://zexxo.site